|
You
can return an item for any reason. We will be glad to
replace the item, exchange if for new merchandise, or
issue a full refund, (except for glow products that
are non-returnable). Products may be returned for replacement
or refund as follows.
1.
You must contact us within 14 days of the invoice date
for you to obtain a Return Authorization ("RA") number.
This RA number must be written on the back of your packing
slip that you return to us with your merchandise. We
need this RA number to identify the correct amount to
be credited to your charge card, and to properly restock
the item. An RA number is good for only one item.
2.
We need to know what was wrong with the item for quality
control.
3.
You are responsible for shipping costs of all returns
which are not our fault.
4.
All items must be in "as-new" condition in original
packaging. All returns must be sent via UPS, Federal
Express, or any other courier that issues a tracking
number. It is also a good idea for you to insure the
package for its content value.
-
Use your "Back" button to return to the main
Help menu.
|
